As discussed during our annual meeting in November, Harpers Square Cluster has changed our association management firm as of March 2017. The new firm is American Management of Virginia (AMV). Every homeowner should have received their first statement from AMV yesterday via USPS. If you did not receive your statement, please contact:
Harpers Square Cluster
7900 Sudley Road, Suite 600
Manassas, VA 20109
AMV Association Manager: Shanise Terry
Everyone, no matter how you were paying your association dues in the past, must follow the instructions provided in your statement in order to pay your association dues going forward. You can pay via check, e-check, or credit card (with a fee) and you can set up an ACH payment or recurring bank account debit. According to the AMV and Mutual of Omaha Bank/Community Association Bank websites, electronic payments (e-check, credit card, ACH payment, or recurring bank account debits) may take up to 5 business days to process. So make sure you are making your payments at least 5 business days before the 1st day of each quarter to ensure you are not charged a late fee. For the 2nd quarter assessment, due April 1, that would be Monday, March 27. So don’t delay….make your payment by Monday to be safe.
Some additional information on setting up an ACH direct debit…..to do this, use the “e-Payment” tab on the AMV website and fill in the information. You can’t start an ACH until May, so you will need to make the 2nd quarter payment another way, but you can set an ACH up now for all subsequent payments. Don’t click on any of the buttons at the bottom that launch the Mutual of Omaha Bank website. By setting up an ACH, the correct amount will always be debited from your bank account when the amount due changes in the future or if we assess a special assessment. If you go to the Mutual of Omaha Bank website, you can set up automatic recurring debits from your bank account, but you have to type in the amount to be debited and the frequency of the debits. This is not an ACH. So if the amount changes or if we assess a special assessment, you have to go to the bank website and change the amount or frequency. It is a little confusing as to how to set up an ACH, so please pay attention to how you are entering your information.
If you have any questions about making a payment, please contact Shanise Terry of AMV.